Restoring Delivery Performance

Situation

A manufacturing business is experiencing declining delivery performance, growing backlogs and increasing pressure from customers. Planning processes have become reactive, and responsibilities across Sales, Production and Supply Chain are unclear.

Assignment

An Interim Supply Chain Director is appointed to stabilise the organisation and restore control of the end-to-end planning process.

The interim leader establishes clear operational priorities, improves cross-functional coordination and strengthens planning routines, performance management and escalation mechanisms.

Typical impact

Management gains greater transparency across the Supply Chain, decision-making becomes faster and the organisation establishes a more disciplined approach to delivery performance and operational priorities.